| Damage assessment | A photo can show surface damage, but panel access, gaps, mounting points, sensors and impact direction may require an in-person body assessment. | Confirm the visible inspection, safe access included and how hidden damage will be documented before additional work is approved. |
| Panel and trim basis | Genuine, aftermarket, used and reconditioned panels or trim can differ in fit, finish, preparation and warranty. | Confirm the exact part condition, included clips and hardware, preparation, availability and written warranty. |
| Repair access | Inner trim, lamps, glass, adjacent panels, previous repairs and distorted mounting points can change access and repair time. | Ask which removals and refitting are included and what remains conditional after the damaged area is opened safely. |
| Supporting body work | Blending, corrosion protection, clips, glass, lamps, wheel alignment or sensor checks may be connected to the visible repair. | Confirm each paint, trim, mechanical or electronic item as included, excluded or conditional on further inspection. |
| Handover inspection | Panel gaps, surface finish, colour transition, trim, lamps and authorised electronic functions should be reviewed before collection. | Confirm the fit, finish, function and aftercare checks recorded at handover. |
| Body repair boundary | One photo or the GMC model name cannot define hidden damage, repairability, paint blending, parts or calibration needs. | Confirm VIN, damaged areas, parts and paint basis, labour, materials, VAT, exclusions and hidden-damage approval. |