First start
Note crank speed, smoke, idle quality, warning duration and outside temperature.
Pickup and light commercial diagnosis
Repair planning for JMC pickups and eligible light commercial vehicles, built around the exact model, engine, gearbox, drive configuration, load history and symptom that brought the vehicle in.

Identity before assumptions
JMC uses model families such as Vigus, Grand Avenue and Carrying in different markets. Engines, transmissions, four-wheel-drive equipment, emissions hardware and trim can differ by year and source market. The vehicle itself must settle the application.
Photograph the VIN plate, engine bay and dashboard with the ignition on. If a part has already been removed, include its complete label and connector face. This information is more useful than sending an online photograph of a visually similar component.
A working-day record
A pickup may behave normally when empty and develop the complaint after loading, warming or entering four-wheel drive. A short sequence helps the workshop reproduce the right condition.
Note crank speed, smoke, idle quality, warning duration and outside temperature.
Record payload, rear ride height, tyre pressure and whether steering or braking changes.
Capture engine speed, selected gear, vibration, boost response and temperature.
State idle time, AC use, fan behaviour, repeated starts and low-speed manoeuvring.
Report hot restart, fluid smell, new leakage and whether the warning clears after parking.
Do not create the record while driving. A passenger can photograph the display, or the driver can stop safely and write the details. Preserve the order of warnings because the first event may explain several later messages.
Complaint-led diagnosis
Record crank duration, battery history, smoke, fuel level and whether the engine improves when warm. Supply voltage, air, fuel, glow or ignition control, sensors and compression need different evidence.
State payload, gradient, engine speed, selected gear and warning message. Intake leakage, fuel delivery, turbo control, exhaust restriction, temperature and mechanical condition may overlap.
Describe cold and warm behaviour separately, selected position, delay and any previous fluid work. Electrical supply, controls, mounts, driveline and internal transmission operation are assessed in sequence.
Record selected mode, road surface, steering angle, tyre sizes and whether the warning followed battery, tyre or driveline work. Do not force a mode change when abnormal noise or resistance is present.
Preserve fluid residue and note fan activity, AC setting, load and whether the temperature falls at road speed. Leakage, airflow, circulation, control and internal engine causes follow different test paths.
Check pressures and record impact history, load, braking input and whether the pull changes under acceleration. Tyres, wheels, alignment, bushes, joints, steering and brakes must be separated.
When stored data identifies an affected circuit, the next task is to prove the electrical or mechanical condition behind it. The computer diagnostic process uses codes and live values as evidence, while physical measurements decide whether the named component, its wiring or another system owns the repair.
Payload changes the case
Payload and towing affect tyres, rear suspension, brakes, cooling, transmission temperature and driveline angles. The load record belongs beside the symptom, even when the dashboard message names another system.
State what is carried, approximate weight, where it sits and whether the complaint appears empty. Permanent toolboxes, tanks, canopies and tow equipment also count.
Photograph size, load index, pressure label and tread. Mismatched circumference can affect four-wheel drive, stability control and steering observations.
Note pedal feel, stopping distance, vibration, smell and whether the symptom changes with load. Do not continue if braking control or wheel security is uncertain.
Photograph both sides on level ground, loaded and unloaded where safe. Springs, dampers, bushes, chassis, tyres and installed accessories may influence the stance.
Include trailer type, approximate mass, electrical connection and road gradient. A temperature or shift complaint under towing cannot be judged from an unloaded idle check.
Sand, water, impact and underbody contact change inspection priorities. Show guards, connectors, hubs and any area that was recently recovered or repaired.
Safe arrival decision
A pickup that still moves is not automatically safe to drive to the workshop. Load, tyre condition and the failure type affect the transport decision.
Arrange recovery for persistent oil-pressure or temperature warnings, significant leaks, brake or steering loss, wheel damage, heavy smoke, burning smell, locked driveline or a vehicle that will not retain drive.
Send the warning photo, leak location, starting status and whether steering and braking feel normal. Include the vehicle dimensions and any locked wheel for recovery planning.
Do not clear codes, wash away fluid residue, keep topping up or disconnect accessories before the workshop advises. Those actions can remove the pattern needed to find the source.
Maintenance by installed application
A service reminder does not identify the correct oil, filters, fluid procedures or inspection scope. The vehicle’s model year, engine, transmission, drive system and duty cycle should be recorded first.
Confirm specification, capacity and references. Record consumption, contamination or pressure concerns as separate diagnostic items rather than hiding them inside routine service.
Inspect levels, leakage evidence, hoses, airflow and fan behaviour. Weak cabin cooling and engine-temperature change may share airflow but still require distinct tests.
Identify each installed unit before discussing fluid or intervals. Selection trouble, noise, binding or shift quality is a complaint that needs diagnosis.
Record axle-specific wear, pressures, tyre ratings, joint play, leakage and load-related stance. Alignment follows a mechanical and tyre inspection.
Measure battery condition, charging performance and voltage drop. List trackers, cameras, lights and other additions before investigating repeat discharge.
Keep part numbers, fluid specifications, mileage and measured results on the invoice so the next decision starts from evidence rather than memory.
Parts without guesswork
From complaint to handover
Confirm exact model, powertrain, drive configuration, load and recent work.
Use cold, hot, speed, load and selected-mode details to define the event.
Compare electronic evidence with supply, pressure, temperature and physical checks.
Name confirmed work, conditional items, parts basis and verification method.
Record the result, remaining observation and service information for the next visit.
The owner should be able to compare the final result with the original complaint. If a vibration only occurred at a particular speed and payload, a brief unloaded test cannot close the case by itself. The handover should state what was reproduced, what was corrected and what could not be tested safely.
Estimate clarity
Diagnostic depth, access, load, parts source, previous modifications and required setup can change the work after the first inspection. The estimate should show where approval is required.
A visible worn brake pad is different from an intermittent power-loss complaint that only appears on a loaded incline. Ask how much initial test time is included and what evidence will trigger further work. If parts must be ordered, confirm whether they are returnable and whether the vehicle can remain in use while waiting.
Accessories can also alter the job. Canopies, extra lights, suspension changes, tow wiring and trackers may obstruct access or affect the same circuits under investigation. Declare them at booking so the scope and responsibility are clear.
The final quotation should separate labour, confirmed parts, related materials, outside services and the verification task. This makes two estimates comparable without relying on a single headline figure.
Accessories can become part of the fault
Pickups often gain equipment after delivery. Some changes are harmless to the complaint, while others alter current draw, load distribution, tyre behaviour, cooling airflow or the wiring used by control systems.
List driving lights, cameras, trackers, alarms, audio, chargers, inverters, tow modules and auxiliary batteries. Photograph fuse holders, ground points and cable routing. State whether the problem began before or after installation.
Do not disconnect the equipment before the first record unless it presents an immediate hazard. A moved wire can temporarily hide an intermittent connection.
Record springs, dampers, spacers, lift components, wheel offset and tyre size. These changes can influence steering angles, driveshaft geometry, stability information, braking feel and wear patterns.
Alignment values cannot correct loose joints, damaged bushes, mismatched tyres or an unsuitable modification.
Include canopy, drawer, tank, refrigeration, crane, tow bar and permanent cargo. Photograph mountings and state approximate mass. The installed body may obstruct service access or add wiring outside the original diagram.
Responsibility for the base vehicle and the conversion should be agreed before either system is opened.
A clean modification record protects useful accessories from being blamed without evidence. It also prevents the original vehicle from being diagnosed as though it remained in factory configuration. The repair proposal should identify whether the modification is tested, temporarily isolated, repaired by its installer or left outside the current scope.
Keep accessory evidence with the vehicle
Keep the installer invoice and wiring diagram where available. If an accessory has its own fuse, controller or warranty, record those details before another workshop alters it. This lets the owner decide whether diagnosis remains with the vehicle workshop or returns to the equipment provider.
Photograph any temporary isolation and restore it only under an agreed test plan. The final record should state whether the accessory contributed to the complaint, remained untested or was left disconnected for a defined reason.
Direct owner answers
Pickup and eligible light commercial bookings can be considered after the exact model, dimensions, configuration, movement condition and requested work are reviewed.
Send the VIN, model, year, engine and gearbox details, drive configuration, mileage, warning photographs, load history and recent repair records.
No. A code records an observed condition. Supply, wiring, control data, physical checks and mechanical measurements are used to confirm the cause.
The load, legal condition and risk must be agreed first. The workshop may use another safe verification method or request that the vehicle arrive unloaded.
An assessment can be planned after the exact system, tyre sizes, selected mode, warning and recent work are provided. Avoid forcing the system when binding or abnormal noise is present.
A photograph helps identify the area, but final selection should use the VIN, installed reference and application details.
Prepare the JMC case
Include the VIN, powertrain, drive mode, warning photograph and whether the pickup is safe to move.